WARNING — “CONDO AGENT EVE” DISRESPECTFUL, DECEPTIVE and UNETHICAL CONDUCT at Ashton Asoke Rama 9, BANGKOK

Human rights first — why I’m writing this

Everyone has a right to safe, dignified housing. I am publishing this account to notify, inform, and protect other renters from what I experienced while renting at Ashton Asoke Rama 9 in Bangkok. I provide a detailed timeline, messages, photos and videos as evidence of the conduct I endured so others can judge for themselves and avoid similar harm.

The Thai language version of this post can be found here.
The actual Thai laws which are relevant to this situation can be found here.

TL;DR (what happened)

• Tenant moved in after signing a contract end of March 2024.
• From late 2024 onward the agent (“Eve”) began showing disregard and prejudice.
• Early January 2025: a short rent delay during bank holidays led to immediate eviction notice and building access revoked without meaningful communication.
• 28 March 2025: major earthquake damaged the building and my room. ~30 minutes after the quake the agent sent a new contract asking for higher rent — an attempt objectively viewed as exploitative and deceptive.
• Repairs were minimal; many facilities remain unrepaired. Repeated repair requests were ignored.
• At contract end the landlord/agent gave two days’ notice to vacate, creating an emergency move and large costs. Deposit return was delayed and accompanied by exaggerated repair/cleaning charges.
• Evidence (texts, photos, videos, a cost breakdown) exists and will be linked/attached where possible.

Complete timeline (factual, chronological)

1. End of March 2024 — Signed contract and moved in; no issues or complaints for ~1½ years.
2. Late 2024 — Phone broke; I was temporarily unreachable. When I later met Eve in-person she acted as though she did not recognise me. I noted a marked change in attitude and signs of prejudice.
3. Early Jan 2025 — A minor rent delay (banking delays during New Year) occurred. Without attempting to confirm my situation, access to the building was revoked and an eviction notice was delivered to my room. I explained my normal payment schedule and that the delay was temporary. I was forced to borrow money to pay rent and avoid eviction.
4. Feb 2025 — I requested the condo PDF contract while overseas. Eve’s tone grew colder and more evasive.
5. 28 March 2025 (10:00 AM) — Large earthquake; building suffered visible damage and evacuation took place. ~14:55 PM — I received a message from Eve proposing a new contract with higher rent. I interpreted this as an attempt to pressure or extract more money while tenants were distracted and vulnerable.
6. Following the quake, I requested repairs for walls, AC leaking, lights, washing machine and pest control. Only superficial plastering was done; major issues remain and many facilities are still non-functional. My photos and videos document the damage.
7. Contract end (September 2025) — Eve/texts pressured a quick renewal; when I asked for time to decide she and the landlord abruptly demanded I move out with ~48 hours’ notice. I had to recruit friends, rent a van and move at short notice — incurring significant unexpected expense.
8. Nov 2025 — Even over a month after vacating, the deposit was not returned. Eve supplied an itemised deduction list containing inflated and questionable charges (e.g., excessive curtain cleaning, AC charge for damage previously reported but not fixed, replacement keycard charge despite evidence of return to juristic office). I and witnesses hold proof of the keycard return and the condition at move-out.

Evidence I can supply

• Screenshots of texts/Line messages showing requests, ignored repair reports, the eviction notice and contract messages.
• Photos & video from 28 March 2025 showing structural damage, cracked walls, AC leakage, and building lift status.
• The deposit deduction breakdown sent by the agent.
• Witness statements (friends who called the agent on my behalf and who helped move).
  I will publish/redact sensitive personal details as needed, but the core evidence supports the chronology above.
• and more…

THE FULL STORY

(The full story will be documented here, continuously updated, and will remain online on the internet for the rest of time so that whoever wishes to can find out the truth about the deceptive conduct and unethical behaviours of real estate agent Eve and the owner Shu Ng of Room 45, Alpha Building, Ashton Asoke Rama 9, until they prove they are not potential frauds and until they treat tenants with the dignity and respect every human being deserves and has a right to. May this article serve to expose their misconduct and warn others from experiencing similar nightmare experiences with unethical realtors.)

I moved into the condo at the end of March 2024 with the kind of optimism that follows a signed contract and fresh keys. At first, everything seemed fine. I settled in quietly, the way I always do. I’ve been an ideal tenant everywhere I’ve lived; no noise, no damage, no trouble. Not a single complaint was made against me in over a year and a half at that building. But it didn’t take long for cracks to show, not in the walls—those came later—but in the way the agent, Eve, treated me. I learned quickly that she had little regard for me as a person, and, over time, that disregard slid into something colder: prejudice and malice quickly became attempts to exploit and extort.

By the end of 2024, my phone broke suddenly and almost completely. No calls, no messages, no Line account. I disappeared, not by choice, but because I couldn’t reach anyone until I got it repaired. When I finally saw Eve at the property and explained, her face said it all: shock, confusion, like she didn’t even recognise me. It was such a small moment, but it stuck with me. I realised then that she hadn’t been paying attention at all. I wasn’t a person living in one of her rooms; I was just another number in a spreadsheet. Treated as though I was not even a human being and as though I existed only to be milked for money.

Around New Year’s at the start of 2025, a payment I was expecting got delayed, as often happens at that time of year. Banks stall. Systems slow. I was only a few days late for rent, but there was no attempt to ask if I was okay, no check-in, no kindness. Instead, I was locked out and handed an eviction notice without prior warning or attempt to contact me. When she came to my door, I explained: I’m paid at the end of the month; rent is due at the end of the month; sometimes those days don’t line up. If they’d wanted rent mid-month, it would almost always have been on time. And up until that point, there had been no issues. For almost an entire year, there were no late payments or problems. But none of that seemed to matter. I was treated like a problem, not a person.

I told her then that I work online for companies abroad and that delays—especially around holidays—can happen. In London, my previous landlord had understood this. Once, when my family was dealing with a health crisis, I asked if I could pay half one month and make up the rest later. He agreed immediately. He knew I respected the property, that I was reliable, that I was doing my best. He treated me like a human being. Agent Eve and the landlord, Mr Shu, however, chose a different path. I was given just one more day to avoid eviction. I had to take out loans to start the new year just to meet that month’s rent. Once it was paid, she vanished again until February, when I messaged to ask for the PDF contract while I was overseas. I was planning to renew in March for another year. By then, her attitude had shifted. The mask was off.

This can clearly be seen by how they both started demonstrating how comfortable they are with utilising unethical and potentially illegal pressure tactics, including deception, to trick tenants into renewing contracts at a higher rate without providing any valid and evidenced reasons.

I returned to Bangkok in March, around the 26th. A few days later, on March 28, 2025, at around 10 a.m., an earthquake hit. The building shook hard. People poured outside. There were aftershocks. The walls in my unit cracked. The air conditioner started dripping. Facilities went down—some still haven’t recovered. We weren’t even allowed back inside until much later in the day. Many of the other tenants had evacuated to the countryside or a different country entirely on the very same day of the earthquake, due to the fear it caused.

By 14:55 p.m., just minutes after the second large shockwave following the earthquake, my phone pinged. A new contract. A higher rent. No mention of the earthquake. No mention of damages. No “Are you safe?” No “Are you okay?” Just a demand for more money. She must have assumed I was still abroad and wouldn’t know what had happened in the building. It was a cold, calculated move. An attempt to get me to sign before I’d seen the destruction with my own eyes.

Unfortunately for her, I had. When I finally made it back inside that evening, I saw the building’s reality: cracks everywhere, one functioning lift, broken fixtures, and all the thinness in the paint that earthquakes reveal. My own place had taken a beating. I was furious at her attempt to exploit the chaos, but I responded politely and firmly. I would not be paying more for a damaged room. I would not sign anything while the building was in this state. Meanwhile, while my friends and family were calling to check if I was alive and safe, Eve’s first order of business was to squeeze more money out of me. That contrast told me everything I needed to know about her values.

And it should be clear to anyone else reading this and seeing the evidence with their own eyes.

Perhaps realising how inhumane that looked, she and the landlord offered a “free week” to decide whether to move out or stay. I was slammed with work at the time; six of those seven days were spent dealing with urgent matters. I chose to stay, on terms that felt safer: a six-month contract with the option to terminate without penalty if the building or room became uninhabitable, and a commitment to make repairs promptly. I signed under those conditions.

Later, it turned out the “free week” had been a mirage. They conveniently left it out of the contract and later said it only counted if I moved out right after that week. In other words, it was leverage—nothing more. The message was clear: they weren’t concerned about my safety, my health, or the stress of surviving a natural disaster. They were concerned only with money and control.

The next six months proved it.

I avoided contacting Eve as much as possible; she made me feel unsafe. Still, I had to message to report damage from the earthquake: the cracked walls, the broken AC, the flickering ceiling lights, a washing machine that wouldn’t function, and a sudden cockroach infestation that the building’s monthly pest control service bizarrely refused to address. The only repair they did was cosmetic—plaster over the cracks. Nothing meaningful. Despite the landlord receiving ample compensation for the damages caused by the earthquake. The AC remained a problem. The washing machine remained a problem. The messages were read and ignored.

I gave up and handled things myself. I bought my own lights. I started hauling my laundry to a laundromat, spending money and time I shouldn’t have needed to spend. I stopped expecting decency and settled for quiet survival. Meanwhile, the building carried on with visible scars.

Months passed. My six-month contract was nearing its end. The last message in our thread was still my report about repairs. Then, out of the blue, 3 months after ignoring my request to have the washing machine repaired, she reached out to ask about renewing. I was open to it at first—I just needed time to confirm some job offers. I might move closer to a workplace. Maybe I’d need accommodation through an employer. I told her as much.

What followed was a string of thoughtless messages. Pressure. More pressure. Escalating every day. A few days before the end of the contract, she told me the landlord wanted the unit back and I had to move out. It felt familiar—she’d tried something similar the previous year, claiming the landlord’s friend needed the unit if I didn’t immediately renew. That threat vanished after the earthquake and never resurfaced—until now, when she needed leverage again. It was transparent, manipulative, and, by Thai law and any decent standard, unethical.

I barely had any time. Work had me travelling and working long hours. I asked a Thai friend to call Eve on my behalf, to find out what, exactly, was going on. The answer was blunt: no extension, no extra time. I barely had two days to find a new place, pack, and move. With the help of friends, I did it. We found a new place, packed everything, arranged a van, and moved out—fast and exhausted. The expenses piled up in a way they wouldn’t have if I’d been granted reasonable notice. Eve told my friend that if I didn’t pay the last month’s rent and bills immediately, they would be deducted from my deposit. My friend and I agreed: better to let them deduct it than risk more delays and games over the deposit, which, as it turned out, was exactly the right call.

Once I left, the mask was gone. There was no “Thank you for your tenancy.” No “Hope the move goes smoothly.” No “How was your stay?” Nothing. Just threats. She messaged to say she would delete my access and charge extra fees. She demanded key cards immediately, threatening to deduct from the deposit if I didn’t jump on command. Meanwhile, she said nothing about returning the deposit, not even a timeline. Weeks passed. Nothing. It became obvious: she was looking for any excuses to keep the money.

Over a month after I moved out, with still no deposit returned, my Thai friend called again to ask where the money was. The response was the same as always—unprofessional, evasive excuses disguised as policy. She said the landlord would transfer the deposit directly to me, but had delayed because I hadn’t responded to her (threatening) messages. When my friend pushed for details, Eve sent a “breakdown” of deductions. It was absurd.

Extracted figures & conversions (2025-11-02 mid-market rates)

Estimated conversions of Bangkok condo deposit deductions for international readers. The total 38,000 THB deposit was reduced by several disputed fees, detailed above. Tenant disputes both the timing and the amounts due to Eve and Mr Shu’s modus operandi pattern of disrespect, deceptive and unethical practices, and that no supporting invoices or receipts were provided.

They tried to charge for repairs I had previously reported, like the AC. They added outrageous cleaning fees totalling over £200, as if I had weeks to scrub and restore a property I had only two days to vacate. They included around £100 just to “clean curtains” because there had been a single cockroach on them—something any normal building deals with as part of maintenance, not a tenant’s moral failing. Anyone who has ever done laundry knows it doesn’t cost £100 to clean curtains. And it’s ridiculous that they try to steal my deposit to pay for several unique cleaners for every individual piece of furniture in the room instead of just one “room cleaner” who could do it all. This alone highlights how unethical, inconsiderate and deceptive they choose to be. They tried to charge around £50 for replacing two key cards, which had already been returned to the juristic office and handed to the head of security, with witnesses and CCTV. The whole “breakdown” looked like a list built around a single intention: to keep as much of the deposit as possible, regardless of the truth.

And through all of this, one thing never changed: Eve’s complete disregard for people. No curiosity. No care. No humanity. Just transactional noise, weaponised policy, and manipulative timing. I was not a tenant to her. I was a target—someone to push, threaten, and squeeze.

I have the messages, the timestamps, the images, and the records. I have the video of the washing machine that never got fixed, the cracks that were only painted over, and the quiet thread of unread or ignored requests. I have the timeline showing how quickly that rent-hike contract arrived after the earthquake and how slowly anything else ever moved.

This isn’t just a story about bad service. It’s about a pattern of behaviour: pressure tactics, punitive decisions without communication, indifference in a crisis, deceptive timing, and arbitrary fees meant to drain deposits. It’s about how some people in positions of small power become cruel when they think no one is watching—and how easily they forget that tenants are human beings with lives, families, and rights.

I’ll be sharing the evidence where it belongs—clearly, transparently, and responsibly—so others don’t walk into the same trap. I’ve lived quietly for years, paid on time, kept homes clean, and respected people’s property. In return, I don’t expect gold-plated service. I expect basic dignity, fairness, and a degree of human understanding—especially after an earthquake that shook more than just the walls.

If you’re reading this as a tenant: document everything. Keep your messages. Take photos. Save videos. If you’re reading this as an agent or landlord: remember that your tenants are not revenue streams with legs. They are people. And when you forget that, you don’t just lose business—you lose your integrity.

I’m moving forward. But I won’t be silent. This story will remain here, with updates and evidence added as needed. Not out of spite, but out of a responsibility I feel—so that the next person who signs a lease doesn’t have to learn, under pressure, how quickly a home can be turned into a lever. We all deserve better than that.

Why this matters (legal + human rights)

The pattern I document shows repeated failure to respond to reasonable maintenance requests, aggressive pressure tactics, possible withholding of deposit funds without timely justification, and — most alarmingly — a contract/renewal push immediately after a natural disaster that put tenants at risk. Whether these actions meet criminal thresholds is for legal authorities to determine; my purpose here is to publicly document my experience and share the evidence I have so that other tenants can avoid the same treatment.

What I recommend to tenants — quick checklist

1. Keep precise records of every message, photo and invoice. Save timestamps.
2. When damage occurs (natural disaster or other), document with photos/videos immediately and inform the agent, juristic office, and other contacts in writing.
3. If pressured to sign a new contract while you cannot inspect the unit, refuse until inspection; demand written confirmation of any “free period” or repair promises.
4. Get witness statements and ask a Thai-speaking friend to call on your behalf (use recorded calls where legal).
5. If deposit is delayed or deductions seem inflated, request a formal itemised invoice and receipts; refuse to pay until proper invoices are provided.
6. File a police report and civil claim if necessary; consider contacting consumer protection, the Condo Juristic Office, and a tenant-friendly lawyer.

How to report / who to contact in Thailand

• Local police (to make an official complaint).
• Consumer Protection Board or Department of Business Development — for unfair business practices.
• Bangkok Metropolitan Administration housing/consumer services (depending on jurisdiction).
• Condo Juristic Office (for building or keycard evidence).
• A solicitor experienced in Thai tenancy law (ask for tenant-friendly legal aid groups if cost is an issue).

Closing / call to action

If you rented at Bangkok condominium Ashton Asoke Rama 9 and experienced similar misconduct by condo agent “Eve” or the landlord Shu of room 45 in Alpha building, please contact me and share evidence. Or even if you had a similar experience anywhere else, please do feel free to contact me. I will collect reports from other tenants and update this post with any corroborating information. Post and share widely so others can decide before signing.

Disclaimer: This article reflects my personal experience and opinions based on documented evidence in my possession. It is published for public awareness and consumer protection. All claims are made in good faith and with supporting materials available upon request. Readers are encouraged to verify information independently.

All evidence (screenshots, contracts, and correspondence) retained by the author and available upon request for verification or legal review. I reserve the right to pursue legal remedies.

Avi Perera

Avi is a researcher educated at the University of Cambridge, specialising in the intersection of AI Ethics and International Law. Recognised by the United Nations for his work on autonomous systems, he translates technical complexity into actionable global policy. His research provides a strategic bridge between machine learning architecture and international governance.